Case Study 17

Upsense™

Transforming Brands with Creative Strategies: Singapore’s Leading Design Studio

Introduction

Upsense™ Studio, a Singapore-based award-winning digital design agency, needed a complete website and brand identity overhaul to establish itself as a top-tier design studio. The goal was to enhance its online presence, improve user engagement, and introduce a subscription-based design service. The new design aimed to differentiate Upsense™ in a competitive market, improve conversion rates, and create a seamless user experience.

Industry

Digital Design & Branding

Client

Upsense™ Singapore

Project Type

Website Redesign & Brand Identity Development

Roles

UX/UI Designer – Led user research, information architecture, branding, high-fidelity UI design, and development strategy.

Tools

Overview

Upsense™ Studio, a Singapore-based award-winning digital design agency, required a complete website and brand identity overhaul to position itself as a top-tier design studio. The primary goals were to create a modern, engaging digital presence, improve user experience, and introduce a subscription-based design model for businesses. The new website needed to stand out in a competitive industry, clearly communicate services, and drive conversions through a well-structured, intuitive design.

Challenges & Research

As a new agency, Upsense™ had to establish its identity and differentiate itself in a highly competitive industry. The key challenges included:

Building brand awareness

Creating a strong and recognizable brand identity from scratch.

Showcasing expertise

Effectively communicating the studio’s value proposition and service offerings.

Designing for conversion

Structuring the website to attract inquiries and drive sign-ups for the subscription model.

SEO & Performance

Ensuring high search visibility and an optimized, mobile-friendly experience.

Extensive research was conducted to understand industry trends and user expectations. Competitor analysis helped identify best practices in digital agency websites, while UX research guided the site’s structure and content strategy.

Design Strategy & Implementation

The design approach focused on creating a high-end, minimalist, and engaging user experience.
  • Clear Information Architecture: A structured navigation system categorized services for easy exploration, while a dedicated subscription model page detailed pricing and benefits.

  • Modern UI & Interactive Elements: A sleek, visually compelling design with micro-interactions, smooth transitions, and engaging CTAs to enhance usability.

  • Trust & Social Proof: Featuring industry awards, client testimonials, and case studies to establish credibility.

  • SEO & Performance Optimization: The site was built for speed (1.8s load time), mobile responsiveness, and search engine visibility.

Results & Industry Recognition

The new brand and website quickly gained industry attention, receiving multiple design awards and recognition for its outstanding UX/UI design.

Awards & Achievements

Awwwards - Best UI/UX Design

CSS Design Awards - Innovation in Web Design

Web Guru Awards - High Performance & Engagement

4 STOD Awards for Design Excellence

2 Honorable Mentions for Outstanding UX/UI

Impact & Measurable Results

– 30% increase in engagement through interactive UI elements and structured content.

– 40% increase in client inquiries due to clear messaging and persuasive CTAs.

– 1.8s page load time, enhancing user experience and SEO ranking.

– Increased brand recognition, positioning Upsense™ as a premium design studio.

Conclusion

The launch of Upsense™ Studio’s website and brand identity successfully established the agency as a high-end, award-winning design studio. By combining modern UX, strategic messaging, and high-performance design, the project created a strong foundation for growth, credibility, and client acquisition. This case study highlights how a well-crafted brand and digital presence can set a new business apart in a competitive market.